Thanks for shopping at Marchal's Designs.
If you are not entirely satisfied with your purchase, we're here to help.
You may return most new, unopened items within 14 days of delivery for a Refund as a store credit. The store credit will be emailed to the customer. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Buyer pays return shipping. Please ensure you include your invoice or packing slip with your return item.
You should expect to receive your store credit within 2 weeks of giving your package to the return shipper, however, in many cases you will receive a credit more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it.
P.O. Box 231
Oxon Hill, MD 20750